Toys or medications of any kind are not permitted in or on the roof of pet kennels. Items that can be securely attached to the outside of your pet's kennel include: less than one pound of food, one leash and one collar. Place some type of absorbent material on the bottom of the kennel (towel, blanket, shredded black-and-white printed newspaper, etc.). The kennel must also have two dishes (one for food and one for water) attached to the inside of the kennel, which must also be accessible from outside of the kennel so they can be filled without opening the kennel door.
Yes. Before you pick up your pet, you will be given an air waybill number. Enter your air waybill number into our online tracking tool to monitor your pet's status. ONLINE TRACKING TOOL
YES! However, each kennel should contain no more than one adult cat or dog, or no more than two puppies or kittens younger than six months, of comparable size, and weighing less than 20 pounds (9 kg) each.
Curious How Your Pet Is Shipped? Watch Above Video!
The PetSafe program has the following features:
Pets travel within United's specially designed plane compartments that are pressurized in the same way as passenger cabins.
There is a dedicated 24-hour PetSafe desk (1-800-575-3335 or 1-832-235-1541).
Each pet receives a confirmed booking prior to departure.
You have the ability to track your pet's transport from its origin to its destination online.
Warehouse facilities and aircraft are climate-controlled for the safety of your pet. To ensure comfort in any weather conditions, pets will be the last cargo loaded and the first cargo unloaded from the plane.
Pets receive personal handling in climate-controlled vehicles for connections in United's hubs if the animal will be exposed to temperatures greater than 85°F (29.5°C) for more than 45 minutes.
All kittens are shipped for a flat rate fee of $300 to anywhere within the Contintental United States. Sorry-We DO NOT offer shipping outside of the US.
All kittens are shipped with kennel, CFA papers, First FVRCP Shots, Complete Physical Examination by Licesensed Vet, Worming, and Health Guarantee
Dream Heart Persians
If your pet arrives at the airport and you are on a later flight or are otherwise unable to pick up the pet for a short period of time, pets may be kenneled. United operates on-airport kennels at its Chicago O'Hare United Cargo facility, Houston Intercontinental United Cargo facility and at New York/Newark Terminal C. Pets traveling to airports other than Chicago O'Hare, Houston Intercontinental and New York/Newark may be boarded at off-site kennels. Depending on the situation, additional kenneling charges may apply.